Gaming is about fun, excitement, and entertainment — and it stays that way as long as you play within limits. Mostpay wants you to be happy and healthy. That's why responsible gaming is at the heart of what we do.
How we keep you safe
Set daily or weekly gaming time limits. Once the time is up, Mostpay will notify you automatically.
Set daily, weekly, and monthly deposit limits. You will never be able to deposit beyond your set budget.
Take a break anywhere from 1 day to permanently. Once self-exclusion is active, you won't be able to log in.
Mostpay will remind you at set intervals how long you've been playing, helping you stay aware.
View detailed reports of your gaming and financial activity. See exactly where you stand.
Activate a cooling-off period for a temporary break. Your account stays active but gaming is paused.
Online gaming is entertainment — just like watching a movie or hanging out with friends. Enjoying it is completely natural. But when gaming starts getting in the way of other areas of life — family, work, finances — it becomes a problem.
Responsible gaming means enjoying gaming while staying within your limits — setting a budget, managing your time, and always reminding yourself that gaming is for fun, not for chasing losses.
Our goal is the well-being of every Mostpay member. That's why we back responsible gaming with real tools and genuine support — not just rules.
Log in to your Mostpay account and go to the "Account Settings" page.
Go to Settings and look for the "Responsible Gaming" section.
Set a deposit limit, time limit, or cooling-off period — whichever you need.
You'll receive a confirmation message once limits are set. Changes take effect immediately.
Contact our Support team directly for self-exclusion or urgent assistance.
How each tool helps you
Choose your own maximum deposit amount — daily, weekly, or monthly. Once set, you simply cannot deposit beyond that limit, no matter what.
Set a maximum session duration. When the time is up, Mostpay will automatically end the session or alert you.
Activate a cooling-off period for 1 day to 6 weeks. During this time, you won't be able to bet or deposit, but your account will remain open.
You can close your account for anywhere from 1 month to permanently. While excluded, you won't be able to log in and Mostpay will not send you any promotional messages.
Once you hit your loss limit, you won't be able to continue playing. This protects you from chasing losses.
Every 30/60/90 minutes, Mostpay will update you on how long you've been playing and how much you've won or lost — keeping you informed.
* This is just an example — you set your own limits.
Before you start playing, decide how much you're willing to spend. Think of it as an "entertainment budget" — just like buying a movie ticket.
Chasing losses by betting more is the most dangerous habit — it only makes things worse.
If you're having a good winning streak, that's the right time to stop. Resist the urge to put all your winnings back on the line.
Gaming addiction doesn't happen overnight. It creeps in gradually, and it's often hard to recognise early on. If you notice any of the following signs in yourself or someone you know, seek help right away.
Spending more than your monthly gaming budget — and the amount keeps growing.
Continuing to bet more in an attempt to recover money you've already lost.
Skipping family time, work, or studies to make time for gaming.
Hiding or lying to family or friends about how much you're gaming or spending.
Borrowing money, taking out credit, or asking family for funds in order to game.
Feeling anxious, irritable, or moody when you can't game is a sign of dependency.
Think through the questions below — if you answer "yes" to more than one, it's a good idea to seek help.
Don't worry — seeking help is not a weakness, it's a sign of courage. Contact Mostpay support right away or activate self-exclusion.
Mostpay expert tips — play with joy, stay safe
Most frequently asked questions about Responsible Gaming
If you're struggling with gaming, you don't have to face it alone. The Mostpay support team is available 24 hours a day. There's no shame in asking for help — it takes courage.
If you'd like to activate self-exclusion, contact Support at any time — we'll act immediately.